AWS Certified Alexa Skill Builder – Specialty – Question25

A travel booking skill has slot elicitation for fromCity, toCity, and travelDate inside of a dialog. After going live, the skill is getting negative reviews stating that the skill does not understand the city names when customers try to book travel.
The Alexa Skill Builder adds AMAZON.FallbackIntent to the interaction model with the goal of providing better messaging for out-of-domain utterances.
Why will the addition of AMAZON.FallbackIntent fail to resolve the customer issue?

A.
AMAZON.FallbackIntent will not be triggered in the middle of a dialog.
B. A handler cannot be added to a Live skill.
C. AMAZON.FallbackIntent will cause the slot values to be incorrectly mapped.
D. AMAZON.FallbackIntent cannot be present in a skill with a Dialog directive.

Correct Answer: A

AWS Certified Alexa Skill Builder – Specialty – Question24

An Alexa Skill Builder built a skill with the following interaction model:

Which utterance would invoke HelloIntent?


A.
“Alexa, use my first skill to say hello.”
B. “Alexa, ask my first skill to say hello to John.”
C. “Alexa, open my first skill.”
D. “Alexa, say hello to my first skill.”

Correct Answer: D

AWS Certified Alexa Skill Builder – Specialty – Question23

An Alexa Skill Builder is using session attributes to maintain a user’s state.
What can the Builder do to ensure that a user’s session is not lost if they take too long to answer a question and the skill exists?

A.
Set shouldEndSession to false in the response object to prevent the skill from exiting.
B. Handle the SessionEndedRequest request type and persist the user’s session to a database.
C. Return false from the SessionEndedRequest handler so the session does not exist.
D. Return a reprompt in the response object from the SessionEndedRequest handler.

AWS Certified Alexa Skill Builder – Specialty – Question22

An Alexa Skill Builder has created a custom skill about basketball including a HowToPlayBasketball intent. When looking at the Intent History page in the developer console, the Builder sees that a number of users are asking the skill how to play baseball. The Builder wants to add a relevant response directing the user back to the topic of basketball.
How should the Builder implement this?

A.
Add AMAZON.FallbackIntent and respond with a message about baseball in the handler
B. Create a custom intent related to baseball, and when matched, provide a relevant response
C. Add more sample utterances related to baseball in the HowToPlayBasketball intent
D. Create a new custom baseball slot and add a slot-filling utterance to the HowToPlayBasketball intent.

AWS Certified Alexa Skill Builder – Specialty – Question21

An Amazon Alexa skill fetches data for users from a third-party API and the wait for the response from that call is variable, often taking up to 5 seconds.
What is the recommended method for notifying users that a skill is working on the request and has not failed to respond?

A.
Prefetch the data that is expected to the required by the skill from the third-party API using Amazon CloudWatch Events.
B. Call the Progressive Response API and send a directive, such as VoicePlayer.Speak
C. Ask a follow-up question for clarification to engage the user while waiting for the initially requested response.
D. Respond to the user stating that the data will be ready soon, and upon the next launch of the skill, provide the user with the response they initially requested.

AWS Certified Alexa Skill Builder – Specialty – Question20

An Alexa Skill Builder is developing a skill using AWS Lambda. When invoking the skill, Amazon Alexa responds “There was a problem with the requested skill’s response.”
The following message is displayed in Amazon CloudWatch Logs for the Lambda function.

Which of the following actions will resolve the problem?

A.
Define a new intent named Unhandled in the skill interaction model and add an Unhandled intent handler to the Lambda function.
B. Addan.addErrorHandlers(<function>) attribute to the SkillBuilder object and define a function to display detailed information about the error, then respond verbally to the user.
C. Add an intent handler for the SessionEndedRequest intent to the Lambda function to display detailed information about the error.
D. Add additional logic to the AMAZON.StopIntent handler in the Lambda function to display detailed information about the error.

AWS Certified Alexa Skill Builder – Specialty – Question19

An Alexa Skill Builder adds a colleague to a skill using the beta test feature. The colleague logs in to the developer console to edit the interaction model and cannot see the skill.
Why is this happening?

A.
The colleague needs the ROLE_ADMINISTRATOR enablement.
B. The skill was not submitted for publishing.
C. The colleague was not made an administrator in the beta test tool.
D. The colleague has not been added to the skill’s developer account.

AWS Certified Alexa Skill Builder – Specialty – Question18

An Alexa Skill Builder would like to improve a skill’s help experience. To do this, the Builder plans to leverage the user’s activity leading up to the help request to contextualize the help response.
Where should the skill obtain the necessary context?

A.
Load the user’s recent activity from the Intent Request History API, then use this to provide context to the AMAZON.HelpIntent request.
B. Retrieve the recent activity from the context object passed with the AMAZON.HelpIntent request.
C. Use a session attribute to store the intent name for each request, then use this to provide context to the AMAZON.HelpIntent request.
D. Retrieve the recent activity from the slot values passed with the AMAZON.HelpIntent request.

AWS Certified Alexa Skill Builder – Specialty – Question17

According to Amazon Alexa best practices, how should an Alexa Skill Builder prevent unintentional requests against a skill’s backend when using AWS Lambda?

A.
Ensure that the session ID provided by the request to Lambda is not already in use.
B. Rotate the Lambda ARN regularly to prevent others from using the service.
C. Retrieve the Application ID property from the request JSON and validate it against the Lambda environment variables.
D. Provide the Lambda trigger with the Application ID so that it validates on the ask trigger.

Correct Answer: C

AWS Certified Alexa Skill Builder – Specialty – Question16

The namespace value in the header of the incoming directive for an Amazon Alexa smart home skill specifies the:

A.
context of the message
B. capability interface of the message
C. endpoint specified in the message
D. control message for the directive