A user brings an older laptop to the help desk and reports issues with the keyboard. Upon inspection, the technician does not see any external damage but notices that many keystrokes do not register in a word processor. The laptop works fine when the technician tests it with an external keyboard. Which of the following actions would MOST likely resolve the issue?


A. Disable the sticky keys feature.
B. Clean the keyboard.
C. Reset the BIOS settings to default.
D. Charge the laptop.