A department submits a ticket to report a printer is not working. The responding technician sees paper stuck to the fuser, which is much hotter than normal. The fuser was just installed a few weeks ago, as indicated by the service history. Which of the following should the technician do NEXT?


A. Disconnect the printer power for troubleshooting.
B. Install a printer roller kit.
C. Replace the overheating fuser.
D. Replace the paper with thicker paper stock.