CompTIA A+ Core 1 220-1101 – Question264

A user called the help desk to report an issue with a laptop. Recently, the user has been unable to click the buttons on the track pad or press some keys on the keyboard. The technician inspects the laptop but does not find any physical damage caused by the user. Which of the following is the MOST likely cause of the issue?


A.
Damaged digitizer
B. Swollen battery
C. Distended capacitors
D. Failed accelerometer

Correct Answer: B