A bank wants to leverage cloud computing but would like a cloud solution in which infrastructure is isolated from other businesses. Which of the following cloud models would BEST address the bank's need?


A. Public
B. Hybrid
C. Private
D. Community

A technician is troubleshooting a laptop that shuts down intermittently. When the laptop is repositioned, the technician notices a noise coming from inside of it. The technician removes the bottom cover. Which of the following should the technician do NEXT?


A. Turn on the laptop and move it again to replicate the issue.
B. Reseat the memory modules and the SSD.
C. Remove the internal battery and look for loose parts.
D. Inspect the connections for a damaged cable.

A user requested a new printer with the requirement that all documents be printed in duplicate. Which of the following will produce the MOST cost-effective duplicate printouts with the least amount of effort?


A. Inkjet printer
B. Thermal printer
C. Impact printer
D. Laser printer

A technician installed a new router at a small office. After the installation, the technician notices that all devices have a 169.254.x.x IP address. Printers and fileshares are still working, but PCs cannot access the internet.
Which of the following should the technician configure on the router to enable devices to connect to the internet?


A. APIPA
B. DNS
C. DHCP
D. SMB

A user is unable to access the internet on a PC. A technician examines the PC and runs the following
commands:
ipconfig /all
ping 8.8.8.8
ping comptia.org
Which of the following steps in the troubleshooting process does this series of commands represent?


A. Establish a theory.
B. Verify full system functionality.
C. Establish a plan of action.
D. Identify the problem.

A technician installed a new SSD in a computer that needed additional storage. The technician properly formatted and partitioned the drive. The BIOS recognizes the drive, but the drive does not appear as an available drive in My Computer. Which of the following should the technician do to resolve the issue?


A. Replace the defective drive.
B. Make sure a drive letter has been assigned.
C. Check Device Manager.
D. Initialize the disk in Disk Management.

A user reported that a laptop would no longer turn on after the battery was depleted, even though laptop was charged the night before. An on-site technician was dispatched with a spare laptop and verified that the AC adapter and power cord were functional. Which of the following was the MOST likely cause of the issue?


A. Swollen battery
B. Calibration corruption
C. Excessive wattage
D. Damaged port

A help desk technician receives a ticket stating a printer has jammed several times today. The technician removes the jammed paper and notices the paper supply is low and the paper in the tray is wrinkled. Which of the following MOST likely caused the paper jams?


A. High latency
B. Page orientation
C. Driver mismatch
D. Multipage misfeed

A user's track pad has stopped working. Which of the following should the user do to resolve the track pad's functionality?


A. Reinstall the mouse drivers.
B. Use the Function key.
C. Calibrate the digitizer.
D. Configure the mouse settings.

A technician is working on a critical warehouse machine that will not turn on. The technician has determined the power supply for the machine failed. The warehouse manager is looking for a solution that will prevent downtime in the future. Which of the following devices should the technician install to meet this requirement?


A. Grounded power supply
B. Modular power supply
C. 220V power supply
D. Redundant power supply