CompTIA A+ Core 1 220-1101 – Question125

A department sends in a ticket to report a printer is not working. The responding technician sees paper stuck to the fuser, which is much hotter than normal. The fuser was just installed a few weeks ago, as indicated by the service history. Which of the following should the technician do NEXT?


A.
Disable the printer for repairs.
B. Install a printer roller kit.
C. Remove the paper and let the fuser cool down.
D. Replace the paper with thicker paper stock.

Correct Answer: C