A user is experiencing an issue when trying to use a camera on a corporate mobile device to take pictures. The camera on the device is working. However, when the user tries to access the pictures via a USB cable connected to a PC, the user is unable to copy the pictures to the PC. Which is the following BEST describes the likely cause of the issue?


A. Settings are preventing the transfer of data from the device's camera.
B. A technician needs to change the camera settings on the device.
C. The device has corrupted picture files due to an update.
D. The device needs to have the OS reinstalled.