Language barriers will MOST likely influence a PM to:

A. use more print media to communicate with the stakeholders.
B. hire a bilingual project team that is fluent in the language to reduce conflict.
C. hire an interpreter to ensure verbal and written communications are accurate.
D. learn the unknown language to be able to communicate effectively with stakeholders.

The stakeholders who are available for the user acceptance test do not understand the project's requirements.
The tester is trying to identify who requested the feature, but there is no information available. Which of the following components is missing?

A. RTM
B. Quality plan
C. Project schedule
D. SOW

Which of the following is the BEST indicator of project failure?

A. Product deficiencies revealed during the monitor and control phase
B. Project team members disagreeing on milestones
C. Project deliverables completed behind schedule
D. Several changes being made to the project

An engineer is troubleshooting a malfunctioning physical deliverable and requires assistance from remote team members. Which of the following would be the BEST communication method for the engineer to use?

A. Phone conversation
B. Face-to-face meeting
C. Instant messaging
D. Video conference

A project manager is assigned to a project with an unfamiliar domain area. The project manager is compiling a list of stakeholders and their roles in a chart. The project manager lists SMEs in the project domain to be:

A. delegated
B. instructed
C. consulted
D. employed

A busy project manager has a diverse set of stakeholders and team members with respect to age and cultural background. Which of the following is the BEST method for communicating to the project manager's audiences?

A. Speak with each individual, and communicate with that individual according to stated and demonstrated preferences
B. Utilize a variety of communication methods, such as email, IM, conference calls, and face-to-face meetings, to reach all the audiences
C. Develop a communications plan that considers the individual's impact on the project and preferred communication method
D. Determine a single best communication method to provide efficient and consistent communications to all the audiences

A customer is in the early planning stages of a technology rebuild. To gain a better understanding of the possible solutions, which of the following documents should the customer send to prospective vendors?

A. RFP
B. RFQ
C. RFI
D. SOW

Tasks A and B have a duration of two days. Task A starts on Day 1, and Task B starts on Day 3. Tasks C and D have a duration of three days, and Task E has a duration of four days. Task C starts after Task A. Task D and E start after Task C. If Task A starts on December 15, which of the following is the anticipated start date for Task D?

A. December 18
B. December 19
C. December 20
D. December 21
E. December 22

Which of the following are the components of a RACI matrix?

A. Responsibility, authority, support, inform
B. Responsible, accountable, consulted, informed
C. Reliability, accountability, support, inform
D. Responsibility, acquired, consulted, informed

A stakeholder with whom the project manager has worked on numerous occasions drops by and requests that the project management add two small items to the application under development. The stakeholder has seen the value of these changes in other applications and assures the project manager they are easy, quick changes. Which of the following BEST describes how the project manager should respond?

A. Take the request to the CCB
B. Quickly make the changes
C. Ask a project team member to make the changes
D. Inform the sponsor of the stakeholder's request