Project Management Professional (PMP) Exam Practice – Question1472

The "rule of seven" as applied to statistical process control charts means that______________


A.
Seven rejects typically occur per thousand inspections
B. Seven consecutive points are above or below the mean
C. At least seven inspectors should be in place for every thousand employees
D. A process is not out of control even though seven measurements fall outside the lower and upper control limits

Correct Answer: B

Explanation:

Explanation:
Consecutive points on a control chart that are above or below the mean or if a point exceeds a control limit indicate an abnormal trend in the process and must be investigated.

Project Management Professional (PMP) Exam Practice – Question1471

Recently your company introduced a new set of "metal woods" to its established line of golfing equipment. However, in the past weeks many of the clubs have been returned because of quality problems. You decide to conduct a failure mode and criticality analysis
to______________


A.
Analyze the product development cycle after product release to determine strengths and weaknesses
B. Evaluate failure modes and causes associated with the design and manufacture of this product
C. Evaluate failure modes and causes associated with the design and manufacture of a new product to replace the clubs
D. Help management set priorities in its existing manufacturing processes to avoid failures

Correct Answer: C

Explanation:

Explanation:
This technique is a method of analyzing design reliability. A list of potential failure modes is developed for each element, and then each mode is given a numeric rating for frequency of occurrence, criticality, and probability of detection. These data are used to
assign a risk priority number for prioritizing problems and guiding the design effort.

Project Management Professional (PMP) Exam Practice – Question1470

You are managing a major international project, and your contract requires you to prepare both a project plan and a quality management plan. Your core team is preparing a project quality management plan. Your first step in developing this plan is
to______________


A.
Determine specific metrics to use in the quality management process
B. Identify the quality standards for the project
C. Develop a quality policy for the project
D. Identify specific quality management roles and responsibilities for the project

Correct Answer: C

Explanation:

Explanation:
The quality policy includes the overall intentions and direction of the organization with regard to quality, as formally expressed by top management. If the performing organization lacks a formal quality policy or if the project involves multiple performing
organizations, as in a joint venture, the project management team must develop a quality policy for the project. The quality management plan then describes how the quality policies will be implemented.

Project Management Professional (PMP) Exam Practice – Question1469

Your management has prescribed that a quality audit be conducted at the end of every phase in a project. This audit is part of the organization's______________


A.
Quality assurance process
B. Quality control process
C. Quality improvement program
D. Process adjustment program

Correct Answer: A

Explanation:

Explanation:
Quality assurance is a managerial function that establishes processes or procedures in an organization or project to assist in determining whether quality standards and operational definitions are being met. It is the application of planned, systematic quality
activities to ensure that the project will use all processes needed to meet requirements and is performed throughout the life of the project. Quality audits are a tool and technique to use.

Project Management Professional (PMP) Exam Practice – Question1468

Quality inspections also may be called______________


A.
Control tests
B. Walkthroughs
C. Statistical sampling
D. Checklists

Correct Answer: B

Explanation:

Explanation:
Inspections comprise an examination of a work product to determine if it conforms to standards. Additional names for inspections are audits, reviews, or peer reviews (in some application areas, these terms may have narrow and specific meanings).

Project Management Professional (PMP) Exam Practice – Question1467

Deming's Fourteen Points provide a way for an organization to create and sustain a culture of continuous improvement. As such it should be directed by______________


A.
The project manager
B. Top management
C. Employees participating in quality circles
D. Stakeholders

Correct Answer: B

Explanation:

Explanation:
Deming is known as a quality pioneer. His approach to quality is not only statistically based but focuses on what management’s responsibilities should be with respect to quality. His Fourteen Points for management are goals of quality for transforming business.

Project Management Professional (PMP) Exam Practice – Question1466

You recognize the importance of quality control on your project. However, you also know that quality control has costs associated with it and that the project has a limited budget. One way to reduce the cost of quality control is to______________


A.
Work to ensure that the overall quality program is ISO compliant
B. Use statistical sampling
C. Conduct inspections throughout the process
D. Use trend analysis

Correct Answer: B

Explanation:

Explanation:
Statistical sampling uses part of a population to draw conclusions about the total population. It is a well-proven technique that can significantly reduce the cost of quality control.+

Project Management Professional (PMP) Exam Practice – Question1465

Six sigma refers to the aim of setting tolerance limits at six standard deviations from the mean, whereas the normally expected deviation of a process is______________


A.
One standard deviation
B. Two standard deviations
C. Three standard deviations
D. Undeterminable because of the unique nature of every process

Correct Answer: C

Explanation:

Explanation:
When the results of a sample of items measured falls within three standard deviations and that sample is representative of the entire population, you can assume that more than 99% of all items fall within that range. This generally accepted range of results has
been used by quality control professionals through the years. Six sigma is a program started by Motorola that, from a statistical standpoint, indicates a quality +standard of only 3.4 defects per million.

Project Management Professional (PMP) Exam Practice – Question1464

Your quality assurance department recently performed a quality audit of your project and identified a number of findings and recommendations. One recommendation seems critical and should be implemented because it affects successful delivery of the product
to your customer.

Your next step should be to______________


A.
Call a meeting of your project team to see who is responsible for the problem
B. Reassign the team member who had responsibility for oversight of the problem
C. Perform product rework immediately
D. Issue a change request to implement the needed corrective action

Correct Answer: D

Explanation:

Explanation:
The information obtained from a quality audit can be used to improve quality systems and performance. In most cases, implementing quality improvements requires preparation of change requests.

Project Management Professional (PMP) Exam Practice – Question1463

Assume you wish to provide a process to be more creative in problem solving as on your project you have a somewhat complex scenario that possesses intertwined logical relationships for up to 50 items. The best approach is to______________


A.
Design an experiment
B. Use an interrelationship diagraph
C. Conduct a Monte Carlo analysis
D. Use a process decision program chart

Correct Answer: B

Explanation:

Explanation:
In perform quality assurance, the interrelationship diagraph can be used as a quality management and control tool. It may be developed from data generated by other quality tools such as the affinity diagram, the tree diagram, or the cause-and-effect diagram. It is
an adoption of relationship diagrams.